To withdraw, please navigate to your wallet and select the specific cash account you would like to withdraw from (if you have an entity set up within your account you will see multiple cash accounts). Once within your cash account, click withdraw, make sure that the funds are available for withdrawal, and continue to follow the prompts to complete your request.
If funds were deposited via ACH, they cannot be withdrawn from the platform until 5 business days after settlement. You’ll be able to withdraw the funds once you see the “Available For Withdrawal” balance updated within your wallet. Funds deposited via wire transfer or Uphold are settled immediately and therefore can be withdrawn as long as the “Available For Withdrawal” balance is updated.
Please also note, funds must be returned to their original funding source unless it’s been over 90 days.
If you have made a deposit but have not purchased on the platform, you will be prompted to contact us to submit the withdrawal request for you.
